Support
Need help with the ATP Pickleball staff app or dashboard? We’re happy to assist.
Contact Us
Email us anytime at info@atppickleball.net and we’ll get back to you as soon as possible — usually within one business day.
Email supportWhen you write in, it helps to include:
Common Questions
I can’t sign in.
Use the email address your manager set up for your staff profile. You can reset your password from the “Forgot password?” link on the sign-in screen, or sign in with Apple or Google using that same email.
My account says “pending setup.”
Your profile hasn’t been linked or approved yet — ask your manager to approve your account in the admin dashboard.
Clock-in says I’m not on site.
Clocking in requires location access and being at the facility. Make sure Location is allowed for the app in your device settings and try again once you’re at the building.
I want my account and data deleted.
You can delete your account from within the app, or email us at the address above and we’ll take care of it. See our Privacy Policy for details.
Feedback
Ideas for making the app better? We’d love to hear them — send them to info@atppickleball.net.